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Event Description

WEBINAR - DEALING WITH DIFFICULT PATIENTS - 15 & 16 SEPTEMBER

15 September 2021 - 16 September 2021

Event Details

Event Type Certificate Course
Organisation HPMI
Registrations Close 13 Sep, 2021
Location THIS EVENT WILL BE STREAMED ONLINE

Australia
Accreditation Available 6 Catagory 2 RACGP QI&CPD Points
Registration Fee $77 HPMI Members, $110 HPMI Non Members
Description

 
Event info -
Wed 15 September / Thurs 16 September. 
7 pm - 8.30 pm
This webinar will be done over two evenings.

Topic:  DEALING WITH DIFFICULT PATIENTS

  • 2 x 1.5 Hour CPD Educational Workshop 6 Category 2 QI&CPD Points from RACGP
  • Certificate of Completion will be provided
  • Suitable for the whole practice team

Learning Outcomes

  • Distinguish the key indicators of escalation toward aggression and violence in a practice patient.
  • Implement strategies to manage difficult patients through a range of communication, de-escalation, and diffusion skills.
  • Determine effective practice strategies and measures to improve the safety of your workplace.

Presenter: SIMON GOULD, Principal Lecturer, Medics for Life

Cost: $77 HPMI Member, $110 Non Member

 

 

   

Contact Details

Contact Mrs Angela Place,
Phone: 49138177
Fax: 49138763
Email: angela.place@newcastle.edu.au
Download More Information CLICK HERE FOR PROGRAM AND REGISTRATION FORM

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