Practice Administration CPD

Cultural Awareness Support for General Practice Staff will cover: Practical strategies for applying cultural competency in healthcare settings to ensure inclusivity and respect; Insight into key historical events impacting First Nations health and how they shape current disparities; How to respectfully identify First Nations patients and gather cultural background information; Key healthcare programs supporting First Nations patients like the 715 Health Check, ITC, and changes for 2025 CTG registration PIP IHI; Identify steps to incorporate cultural safety practices and improve care for First Nations patients

Responding to Domestic Family Violence – A Whole Practice Approach will cover: recognising and documenting DFSV signs; upholding confidentiality; reporting and seeking guidance:

This session will focus on the reception/administration team’s role in cyber security and privacy. We will identify some major cyber security and privacy risks and how they can be avoided. Peter will also provide an update on eReferrals for the Hunter New England and Central Coast areas.